Rules

1. Check-In is at 15:00, Check-Out is at 10:00. Early check-in or late checkout may be available upon request. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses.

2. Guests are not allowed to make a reservation in their city of residence. Please contact us if you're booking within your city.

3. Smoking, parties, and excessive noise are not allowed, including in shared spaces. Smoking violations are subject to a 250€ fine plus the cost to clean, deodorize, and repair damages.

4. Commercial photography/videography without written consent and Illegal activity is strictly prohibited.

5. Overnight guests exceeding the number stated in the reservation are not permitted. We reserve the right to cancel the booking or charge €25 per night of the reservation for each unauthorized guest.

6. Animals are not allowed (except in the ground floor apartment in Rothenburg). Violations of our pet policy may result in a separate charge of 250€. Guests with assistance animals are requested to contact us prior to their stay.

7. Guests are responsible for covering the cost to replace lost keys or fobs.

8. Noise detecting technology is used inside the apartment to monitor excessive noise levels. A GPS tag is attached to the key ring to locate the keys in the event of loss. We do not actively track your whereabouts at any time, only if you explicitly ask us to do so if you lose your keys. Video surveillance may be used in outside and common areas.

9. Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service. We document the condition of the apartment before and after each cleaning. For unreported damage, we charge a fee of 250€ plus the cost of repairing the damage.

10. Waste must be separated into paper, plastic, residual waste and glass. If we have to do this for the guests afterwards, an expense fee of 30€ will be charged.

11. Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses. Violation of house rules may lead to immediate cancellation of reservation and eviction without refund.

Please also think about the environment. We therefore ask you to regulate lighting and heating in an environmentally friendly manner.